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Client Accounting Suite FAQs

Who is AccountEdge?
Formerly known as MYOB Accounting, AccountEdge is desktop accounting software for Mac and Windows designed for small businesses that sell services, items, or their time. It includes a full general ledger, sales and purchases, inventory management and localized payroll capability.  We've been in this industry for over 30 years.  

What products do you offer?
We offer AccountEdge Pro, AccountEdge Network Edition, and AccountEdge Hosted. All three products have the same powerful features, just different ways of accessing your company files. All are sold as monthly subscriptions and support our optional add-ons. For more details, visit our Pricing page.  

AccountEdge Pro is our single user version, one person can be logged into a file at a time, but it can be installed on multiple computers if needed with the purchase of additional workstation licenses.

AccountEdge Network Edition is our multi-user version installed on your local area network, enabling you to have more than one simultaneous user in a company file at a time.

AccountEdge Hosted allows users to access the software via a web broswer, allowing you to access a company file as a single or multi-user.

Why do I need to use the CAS2026 code?
Using code CAS 2026 when you sign up for AccountEdge helps us identify you in our system to ensure you have access to the migration tool we're developing.

What is the Migration Tool?
Our migration tool will be built into AccountEdge and allow you to easily import your CAS chart of accounts to continue servicing your clients. We expect the migration tool to be available in December 2025.

I can't attend the webinar on November 24th, will there be a link?
Here is the registration link. We will share a link to the recording with everyone that registered.

What are the benefits of the AccountEdge Partner Program?
The AccountEdge Partner Program is designed for bookkeepers, accountants, and consultants who support small businesses, providing tools and resources to assist your clients using AccountEdge. The Partner Program costs $50 a month; see the details here.

How many client files can I maintain using AccountEdge?
Each AccountEdge serial number can be used to create 10 company files at no cost. If you need more company files, they can be set up for $10 per file per month.  

Which is right for me, an AccountEdge subscription vs the AccountEdge Partner Program?
Whether you are an end user with an AccountEdge subscription or a member of our Partner Program, your AccountEdge serial number will allow you to create and manage up to 10 sets of books at no additional cost. Additional files can be added. Partners enjoy extra benefits that are tailored towards working with small businesses and assisting them with their accounting needs.  

What if I don’t have a constant internet connection?
You must connect to our servers at least once a month to verify that your subscription remains active in order to maintain access. If you do not connect to the internet within 30 days, your file will enter a 7-day grace period during which you can continue working normally within AccountEdge. After this grace period ends, AccountEdge will switch to Read-Only mode until you reconnect to the internet and verify your subscription.

Tell me more about AccountEdge Connect?
One of our add-ons, AccountEdge Connect, is an optional companion tool that allows employees or vendor/subcractors to record accounting transactions (sales, purchases, banking, time billing) from any web browser when not using AccountEdge, and then syncs them back to AccountEdge. Web Pay is a feature of AccountEdge Connect, and when combined with an AccountEdge Merchant Account, it enables you to accept credit card and eCheck/ACH payments from customers via a custom portal.