Getting Started with ShopSync
Table of Contents
Welcome to AccountEdge ShopSync
The connection between your AccountEdge company file and your Shopify store.
ShopSync is a subscription-based web app that serves as the intermediary between your Shopify web store and your AccountEdge company file. Once configured, you won’t need to log in to ShopSync very often; it is designed solely to pass data between your store and AccountEdge. The setup and configuration are completed in AccountEdge to identify which items you will sell in your store, how transactions will be recorded, how customers will be added, and to sync your orders and cash receipt transactions.
We recommend you always make a backup before starting.
Syncing starts with Shopify on the date ShopSync is installed. AccountEdge does not go back and update any past transactions.
For example, if you created a transaction in Shopify yesterday and today set up Shopify and install ShopSync, the transactions would start today.
If you have items in both your store and AccountEdge, do your item linking before their first item sync.
Log in to ShopSync
To log in to your ShopSync account, you’ll need to be logged in to your Shopify store. ShopSync uses your Shopify login to provide secure access. If you’re not logged in to Shopify and try to log in to ShopSync, you’ll be directed to log in to your Shopify store.
To access your ShopSync account, go here: https://shopsync.accountedge.com and enter your store name. You may need to log in to your Shopify account to confirm your access privileges.
A tour of ShopSync
There are 3 tabs in ShopSync:
Orders
A list of your Shopify store transactions, indicating if they’ve been synced to AccountEdge;

Items
A list of the items sold in your store and synced with AccountEdge;

Transactions
Processed transactions from your store, indicating if they’ve been synced to AccountEdge;
