Invalid Page Return - Web Pay Error
When are using AccountEdge Web Pay you can receive the error Invalid pg_return_url when attempting to add a credit card.
This error occurs because of an improper configuration setting in Forte's Payments Gateway terminal.
Until this is actually completed - you will continue to receive the Invalid pg_return_url error message when attempting to add credit cards.
To resolve this:
- Open a Web Browser
- Go to https://console.forte.net/
- Login using your credentials
- Click on the ‘Locations’ Bar at left.
- From the results data grid, click on the appropriate location. A page entitled ‘Location Detail’ will be displayed.
- Under the ‘PRODUCTS AND SERVICES’ heading on this page, click on the pencil to the right of “Secure Web Pay (SWP)”.
- From the Secure Web Pay Settings, click on the ‘STYLE’ heading.
- Under the “Return Page URLs” heading, enter in the Return Page 1 as: https://cloud.accountedge.com/achpaymentresponsecharge.
- Click the “SAVE” button at the bottom of the settings.
If you have trouble accessing the gateway please contact Forte at 866-290-5400 Option 4.
This video also describes the set up process and how to correct this problem: