This error typically occurs when sending a report to Excel using AccountEdge for Mac's OfficeLink feature. Before Excel opens, the user receives the following error message:

I/O Error 48 in Reset Routine, Unable to Rename the File

The problem is resolved by changing the permissions on the OfficeLink folder within the AccountEdge folder to Read & Write for all groups.

To Change Permissions on This Folder (Mac only)

• Close your AccountEdge program, open your AccountEdge folder on your computer's Hard Drive.
• Highlight the OfficeLink folder and go to File > Get Info
• Open Ownership and Permissions
• Make sure Owner and Group all have Read/Write permission